Privacy Policy

Effective Date: 01 / 10 / 2025

1. Introduction

At Handy Force Services Inc. (“we”, “our”, “the Company”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws in Canada.

2. Scope

This policy applies to all individuals who visit our website, request a quote, hire our services, or otherwise provide personal information to us. By using our website or services, you agree to the terms of this Privacy Policy.

3. Information We Collect

We may collect the following types of personal information:

• Name, address, email, and phone number

• Property address and project details

• Payment information (credit card or banking details)

• Photos or descriptions of property conditions (for quotes or projects)

• Technical data (IP address, browser type, usage patterns, cookies)

• Any other information you voluntarily provide through forms, emails, or chat systems

4. How We Use Personal Information

We collect and use your information to:

• Provide estimates, perform services, and deliver project updates

• Process payments and manage invoices

• Communicate with you regarding your project or inquiries

• Improve our website, operations, and customer experience

• Send follow-up messages, offers, or maintenance reminders (only with consent)

• Comply with legal and regulatory obligations

• Prevent fraud and ensure the security of our systems

5. Consent and Legal Basis

We collect, use, and disclose your personal information with your consent, except where otherwise permitted or required by law. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once data is no longer needed, it will be securely deleted or anonymized.

7. Disclosure to Third Parties

We may share personal information with trusted third-party partners and service providers who assist us in:

• Project management, scheduling, or billing

• Data hosting or IT services

• Marketing or communication tools

• Legal or accounting support

All third parties are required to maintain confidentiality and comply with privacy protection standards equivalent to Canadian law.

If we transfer data outside Canada, we ensure that such data receives equivalent protection.

8. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. Access is restricted to authorized staff who need it to perform their duties.

9. Access and Correction Rights

You have the right to:

• Request access to your personal data

• Request corrections of inaccurate or incomplete data

• Withdraw consent for future use of your information

• Request deletion of your data (when legally possible)

To exercise these rights, please contact us at [insert your contact email].

10. Data Breach Notification

If a data breach occurs that poses a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by law.

11. Cookies and Analytics

Our website uses cookies and similar technologies to improve user experience and analyze website traffic.

You can configure your browser to reject cookies or alert you when they are used.

We use this data for analytics and service improvement purposes only.

12. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their respective privacy policies.

13. Updates to This Policy

We may update this Privacy Policy from time to time. When significant changes are made, we will post an updated version on our website with a revised effective date.

14. Contact Us

If you have any questions, concerns, or requests related to your personal information, please contact us at:

Handy Force Services Inc.

Email: [email protected]

Phone: +1 782 401 3272

Address: Vancouver V5N 4Z5